Privacy Policy

How we collect, use, and protect your data when using our AI image to video generation service

2025/01/20

Introduction

Welcome to Image To Video's Privacy Policy. We are committed to protecting your privacy and ensuring transparency about how we handle your personal information when you use our AI-powered image to video generation platform.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your personal data.

Last Updated: January 20, 2025

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Password (encrypted and securely stored)
  • Profile information

Uploaded Content

When you use our service, we process:

  • Images: Photos you upload for video generation
  • Text Prompts: Descriptions you provide to guide AI video creation
  • Generated Videos: AI-created videos based on your inputs

Usage Data

We automatically collect:

  • Pages visited and features used
  • Generation history and preferences
  • Credit usage and transaction records
  • Device information (IP address, browser type, operating system)
  • Performance and error logs

Payment Information

When you purchase credits or subscriptions:

  • Payment method details (processed securely by third-party payment processors)
  • Billing address
  • Transaction history

We do not store full credit card numbers on our servers.

How We Use Your Information

We use your information to:

  • Provide Services: Generate AI videos from your images using advanced machine learning models
  • Process Payments: Handle credit purchases and subscription billing
  • Improve Quality: Analyze usage patterns to enhance our AI models and user experience
  • Customer Support: Respond to your inquiries and resolve issues
  • Send Notifications: Email you about account activity, generation status, and important updates
  • Prevent Abuse: Detect and prevent fraudulent activity or terms violations
  • Legal Compliance: Meet legal obligations and enforce our terms of service

Data Storage and Retention

Image Storage

  • Uploaded images are temporarily stored in secure cloud storage for processing
  • Images are automatically deleted after 24 hours
  • You can manually delete images anytime from your dashboard

Video Storage

  • Generated videos are stored until you delete them
  • Video URLs remain accessible as long as our service providers maintain them
  • We recommend downloading important videos for permanent storage

Account Data

  • Account information is retained while your account is active
  • You can request account deletion anytime, and we will delete your data within 30 days
  • Some transaction records may be retained longer for legal and accounting purposes

Data Sharing and Third Parties

We share your data only in the following circumstances:

AI Service Providers

  • We use third-party AI service providers to process your images and prompts for video generation
  • They process your content according to their privacy policies
  • Generated videos may contain watermarks based on service tier

Payment Processors

  • Third-party payment processors handle all payment transactions securely
  • We do not store your full credit card information

Cloud Infrastructure

  • Cloud storage providers temporarily store uploaded images
  • Cloud hosting providers power our application infrastructure

Analytics Services

  • We may use analytics tools to understand service usage
  • Analytics data is anonymized where possible

Legal Requirements

We may disclose your information if required by law, court order, or to:

  • Protect our legal rights
  • Prevent fraud or abuse
  • Comply with legal processes

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Receive your data in a machine-readable format
  • Opt-Out: Unsubscribe from marketing emails
  • Restrict Processing: Limit how we use your data

To exercise these rights, please contact us at privacy@image-to-video.com

Data Security

We implement industry-standard security measures:

  • Encryption: All data transmission uses HTTPS/TLS encryption
  • Authentication: Secure login with modern authentication systems
  • Access Control: Limited employee access to user data
  • Regular Audits: Security assessments and monitoring
  • Secure Storage: Encrypted databases and cloud storage

However, no system is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.

Children's Privacy

Our service is not intended for users under 13 years old. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze site traffic
  • Improve user experience

You can control cookies through your browser settings to accept, reject, or delete cookies as you prefer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the new policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification for material changes

Your continued use of our service after changes constitutes acceptance of the updated policy.

GDPR Compliance (EU Users)

If you are in the European Economic Area (EEA), we comply with GDPR requirements:

  • Legal Basis: We process your data based on consent, contract performance, and legitimate interests
  • Data Protection Officer: Available upon request
  • Right to Complain: You can file a complaint with your local data protection authority

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: What personal information we collect and why
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
  • Non-Discrimination: We will not discriminate against you for exercising your rights

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

For data protection inquiries, please include "Privacy Request" in your subject line.

Note: This Privacy Policy applies to the Image To Video service and supersedes any previous privacy statements. By using our service, you acknowledge that you have read and understood this Privacy Policy.